Customer reviews of Holcombes Car Mart Limited

By Julia E on 05 October 2016 | Verified purchase

I bought a VW Polo from Holcombes in July last year and was so impressed by their help, friendliness, customer service and the quality of my car that I had no hesitation in going straight back there again for another car, when my Polo was written off due to another car hitting mine, whilst it was parked in a lay-by. I was yet again extremely impressed by their personal service, which goes far beyond anywhere else I have ever come across. I would only ever buy a car from Holcombes and have recommended them to several people. I cannot praise them enough.

By EMMA W on 04 September 2016 | Verified purchase

Before going to holcombe car mart we visited 4 other garages.... We car a number of cars and car sales people! To be honest when we arrived at holcombe i was worn out & broken from a mixture of dodgey cars & pushy car sales people!! However holcombe car mart was refreshing!! A really good selection of good cars along with knowledgeable helpful relaxed staff!! I left holcombes car mart extremely happy customer service was out standing! Would definitely recommend.

By Colin D on 18 December 2020 | Purchase not verified

My experience with all the staff was excellent, their professional service is second to none. I purchase a car I was interested in, was made easy to decide with the honest advice given. Best customer service I have had for many years. All are a credit to the business. Bouquet of flowers was the finishing touch, most unexpected.

By Malcolm N on 16 December 2020 | Purchase not verified

Yesterday, I contacted Holcombes Car Mart Limited as I was interested in one of their cars. My details were all taken, and we agreed a car that was both suitable and affordable. I paid a small deposit, which I was told was returnable if, upon seeing the car, I decided not to go ahead with the purchase. I was able to pick up and pay for the car today after noon, but received a telephone call this morning asking me if I would like the car to be driven to my house, and then back to the Mart, so that I could see what it was like on the road. This I did, and decided that it was the right car for me. Upon arriving at the Mart, I was taken through all the details of getting road tax, and how to pay (the car had already been thoroughly cleaned and had received an MOT. The whole experience was exceptional, and I would certainly recommend the friendly and complete service I received. It made the whole experience a real pleasure, and, to top it all, they gave my wife a lovely bouquet.

By ELAINE L on 01 October 2020 | Purchase not verified

Another brilliant transaction with John Holcombe. We have purchased several cars from him and always receive a 5 star experience. Very helpful and a wealth of experience. Always gives you time to cover any details. All cars are exceptional value and presented in immaculate condition. Would always recommend for reliability and a positive experience.

By Diana S on 28 September 2020 | Purchase not verified

I've bought quite a few cars from Holcombes over the years and had no problems with any of them. It is a friendly, professional and very helpful organisation. I wouldn't go anywhere else. Love my Yeti

By Tracey H on 18 July 2020 | Purchase not verified

We bought a car towards the end of lock down. The whole process was made simple and easy to go through and the customer service was excellent. Nothing was too much and the flowers on delivery where just a nice extra touch.

By Mick T on 10 June 2020 | Purchase not verified

I was pleasantly surprized to find a genuine family business with high standards and service, leaving the Big Boys in the shade. I travelled many miles to purchase my vehicle the journey was certainly worth it. They went above and beyond normal service.

By neil B on 07 June 2020 | Purchase not verified

I purchased a very low mileage immaculate silver Ford Focus from John at Holcombes in January 2020. The car was perfect, being everything that I required for my 50 mile daily round trip to work. Unfortunately after 3 weeks or so the Instrument Cluster went haywire and started giving fault readings for just about everything. John immediately took the car to a specialist technician to try and rectify the fault without success. I was without the car for a few days but at all times John offered to give me a full refund or to allow me to trade up to another car. As I really liked the car he said he would make sure a complete new Instrument Cluster would be fitted by a Ford Dealer and true to his word he did. ( A four figure sum )!! At know time was I lied to or fobbed off with excuses . Holcombes cars are always very clean low mileage and have been very carefully sourced and their after sales warranty as you see is second to none. I would happily recommend Holcombes .

By Trish D on 05 March 2020 | Purchase not verified

Just picked up our second family car from Holcombes. No hesitation in going back and not disappointed. We have received the best customer care throughout from a knowledgeable, friendly and helpful dealer. The choice of vehicles is good and we were offered a fair trade-in price for our old car. We are looking forward to making the most of our new car - serviced and valeted, with new MOT. Confidence is everything when car buying and we thoroughly recommend this dealer based on our experiences.