Customer reviews of Holcombes Car Mart Limited

By Anthony S on 02 April 2018 | Purchase not verified

Just over 3 months ago I bought a Ford Focus Cmax 1.8 Zetec with 43,000 miles on the clock. When I collected the car I was amazed at how clean it was. The chaps knew the car was to be driven by my wife and on the back seat was a wonderful bouquet of flowers. That is genuine service. The important thing was how good the car would be. It was faultless and promised to be one of the best cars I have ever owned. The sad end to this review is that a week ago a car drove into the back of us and our great little Max has been written off. A passer by told us that the offending driver was on a mobile phone. Annoyingly we will only be paid the current book price of our Max and are over £1000 out of pocket. Anyway we shall now be looking for another car and Holcombes is top of our search list.

By Lawrence H on 11 January 2018 | Purchase not verified

We have purchased many cars over the years from main dealers and independent traders , without a doubt the service from Holcombes equals the best of them . No hard sell , no grief with the trade-in and any minor issues were sorted out by John immediately. We are that impressed that we shall be asking Holcombes to see if they can source us another vehicle in the near future.

By Allison T on 10 November 2017 | Purchase not verified

Way back in 2004, I was recommended Holcombe's by two different people. I bought a Megane from them and kept it for 4 years. Then I bought a Clio - and kept that for nearly a decade. John and Jack have taken care of my cars - nothing is ever too much trouble, even when they're flat out busy, they always have time to help and smile. Now I've just bought another car from them - I wouldn't go anywhere else. They're trustworthy, friendly, mega helpful and I can't recommend them highly enough. Thank you SO much guys! You're on the Super Hero list for me.

By Robert K on 14 September 2017 | Purchase not verified

I've have brought five cars from Holcombes since I've been driving. John and Jack are reliable and welcoming to anyone . John always goes that extra mile for his customers. I would recommend anyone to buy a car from Holcombes

By Chris S on 01 June 2017 | Purchase not verified

This garage really does go the extra mile when it comes to customer service. My father recently traded in his low mileage Ford Focus for a newer model. However, after almost two weeks he discovered that he had left a remote key fob in the Focus and thought that was the last he would see of it. I managed to track the car for sale through Autotrader at Holcombes Car Mart and spoke to them that day. Unfortunately the valeter had already prepared the car for the forecourt so everything not associated with the car had made it's way to the large bin! John Holcombe personally went through everything that had been discarded and amazingly managed to find the remote unit! It was shortly returned to my father who was delighted to have it back in his hands. I would 100% recommend Holcombes as a garage you can trust that provides great service beyond what you would expect.

By Fiona D on 27 May 2017 | Purchase not verified

We picked up a car for my son today, having seen it advertised on their website and viewed it in the week. We had Excellent service throughout. As we needed it quite quickly, we were delighted when we received a call to say it was ready earlier than expected. Everything was explained to us and questions answered thouroughly and knowledgably. The customer service is second to none and we will not hesitate to return again and recommend to family & friends. Well worth the 120 mile round trip!.

By Leah F on 26 January 2017 | Purchase not verified

We brought a Passet from these guys and I cannot recommend highly enough, fantastic service with no pressure put on us to buy, spent along time looking at the car and asking question. Felt very relaxed and will recommend this company to anyone looking for a car. Fantastic. A nice bonus was a lovely bouquet of flowers on the back seat of my new car. This company is a breath of fresh air. I will certainly be using them again.

By Chris T on 20 January 2017 | Purchase not verified

A pleasure to deal with. Following a good experience with our first purchase from Holcombes a couple of years ago, we returned to them when our second vehicle needed replacing. Service was again excellent, friendly and helpful and we needed to look no further. A couple of problems highlighted during the 9o days warranty period have been handled courteously, speedily and with no quibble whatsoever. In the event that, in time, we need another vehicle, we will certainly return to Holcombes as first choice. Very highly recommended.

By John M on 18 December 2016 | Purchase not verified

I am a return customer to Holcombe's after an exceptional aftercare experience first time round. I don't even live in Somerset but travelled to buy from Holcombe's a second time because of the quality of the first vehicle, which is still going strong 5 years later despite being now nearly 15 years old. This well-established family business source only quality cars, price them responsibly and provide an unparalleled customer service and aftercare. Holcombe's is definitely a cut above the rest.